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  • Who is conducting this survey?
    The Regional Transportation Commission of Southern Nevada (RTC) wants to make transportation-related updates in your area. In order to do this, they need travel information from residents and visitors. RTC hired ETC Institute (ETC), a market research firm who focuses heavily on transportation-related research. ETC collects public transit, household travel survey and visitor survey data all over the country using smartphone applications, online surveys, in-person interviewers, and their own call center.
  • Who is paying my incentive?
    If there is an incentive associated with the survey you participate in, ETC Institute will pay that incentive. RTC DOES NOT have anything to do with your incentive.
  • Are you going to sell my data?
    We don't sell your personal data. ETC Institute (ETC) gets paid by City, County, and State government agencies to conduct survey research. ETC also works with public agencies like Departments of Transportation, planning organizations and public transit agencies. They pay ETC to do research. ETC asks you questions and presents the findings. Then the officials make decisions based on that collected data. These informed decisions better serve your community. You are never under any obligation to participate in the survey.
  • How do I receive my incentive?
    ETC Institute has partnered with Tremendous, one of the largest suppliers of online Visa debit and electronic gift cards in the US. So, if the survey you participate in offers an incentive, and you successfully complete the survey, you can expect to receive your incentive voucher within 5-10 business days after completion. You will receive the voucher in a SMS text message or email depending on the information you provide us. Then you just click on that voucher link, and it will allow you to select from around 100 different gift card options including a Visa debit card option. You even have the opportunity to donate your reward amount to charity. If you ever have any issues, or need us to resend your incentive, just let us know and we will be happy to help.
  • How many people has ETC Institute surveyed?
    In the last 10 years, ETC Institute (ETC) has surveyed over 3,200,000 people in more than 1,000 communities. Their research has laid the foundation for billions of dollars in new public investments for communities just like yours. In fact, ETC has previously conducted multiple surveys in Clark County.
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